Vista Helpdesk - Privacy Policy
dummy image

Privacy Policy


At Vista Helpdesk, we believe protecting your online privacy is imperative. Any personal information shared with us is protected by the industry leading security measures.

These policies describe the way we collect, use, store and protect your information. We assume that you accept our privacy policy when you sign up or use our services.

Information collection & use:

As part of the Registration process, we require your name and address. You will be asked for a unique username, email address and password to setup your profile with us.

All this information are solely used for providing access to your account.

We may trace the information linked to your IP address or e-mail address, if genuine to the website. We will never publish all this personal information.

Vista Helpdesk will have access to third party personal information such as contacts in your Vista Helpdesk account. This information might include your customer names, email addresses, phone numbers and other information stored by you, and will be used as a part of your use of Vista Helpdesk Services, so that you can serve your customers.

We assure you we will not share this third party information with anyone for promotional motives; we also not use it for any purpose without your consent. However, we may retain and use your personal information if it is imperative to oblige to the law enforcement from the government.

We do not collect information from children below the age of eighteen (18) years.

Payment Information:

To use our services that require payment, we require the credit card or other payment information for processing your transaction. We do not store or keep the financial information of our users except their name, address, last four digits of their credit card number and its expiry date.

Financial information is collected to charge the customer for Vista Helpdesk subscription. It is never shared with other parties.


For safe exchange of sensitive and private data from this site and its users, we use SSL secured communication channel and the data is encrypted and protected.


Cookies are a small piece of data tied to your email address so as to maintain your preferences within the website. We use temporary cookies to enhance your experience of Vista Helpdesk services.

Vista Helpdesk uses cookies to identify visitors on our site tracking their visits remembering their user preferences. These cookies are removed from your computer browser after closing the browser based on your personal browser settings.

Access to your information:

You are always allowed to change or update any of your personal information shared with us by logging into your Vista Helpdesk account at:

We will process your request of deleting your information on cancellation of our services, unless it is required by law to preserve certain information.

Privacy Policy Updates:

You are liable to regularly reviewing these terms and our privacy policies. Your continued use of our services after updates have been made is assumed as your agreement to the changes. Vista Helpdesk shall not be considered liable to notify you of any changes in the privacy policy.

If you have any questions about this privacy statement or practices of this Website and your dealings with this website please contact we through our 'Contact us' page on the Vista Helpdesk Website and our customer support team will be happy to assist you.

This page was last updated on June 15, 2017.

Start your free trial now.

Free trial. No Credit Card required.

Download Vista Helpdesk app
© 2021 Vista Helpdesk | All Rights Reserved. | Terms of Use|Privacy Policy|Cookie Policy