Vista Helpdesk Features | Online ticketing software

Excellent Ticketing system

Our efficient Ticket Management System puts all parts of the puzzle in one convenient place to help you deal with your customers and helping them with ease.

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We empower you to reach your customers more effectively.
We aim to deliver excellent customer support system
solutions through our efficient Ticket Management System for your business.

customer support system

Android and iOS Apps

Don't be tied to a desk anymore, start serving and solving customer's issues with our Mobile Apps. Vista Helpdesk provides mobile app support for both Android and iOS. Get the app now free!

customer support mobile Apps
Help desk mobile Apps

Managing Your Tickets anywhere

Managing tickets raised by customers is now even easier with our mobile apps specifically designed with stunning UI and easy workflow, so you never get bored of assisting your clients. Have your personalized profile where you can track all your tickets and its statuses with color-coded icons.

Know the details of the tickets by simply clicking any ticket and you'll be able to perform wide range of options such as reply, forward, merge, delete among others exclusively developed to help you manage the ticket and the response.

Cloud-synced data

Cloud-synced data

Never worry about losing your data or downloading huge data for backup as Vista Helpdesk is cloud-synced. You can access all your valuable data in a few clicks through our web-based portal.

Help desk software knowledge base

Knowledge Base

We believe in delivering greater customer support experience for you by designing and developing a service that’s fast, smart and easy to use. However, if you need any assistance with using Vista Helpdesk we’ve developed a knowledge base just for you. You’re all queries are always welcome via our contact us page!

Help desk software faq's


For the majority of people, FAQ page is the first page they visit to get a quick overview of the general issues people are facing and get answers there. When you sign up with Vista Helpdesk, your business’s customer support portal includes a FAQ page that is written by you to give answers to most asked queries.

Vista helpdesk Mobile App support

Mobile App support

If you want to growth-hack your business, serving clients should be your first priority. Now assist your clients 24/7 by our mobile app support. It’s easy to use and gives you freedom to use Vista Helpdesk from anywhere. Vista Helpdesk is your mobile customer support software!

Online ticketing software

All inclusive Ticketing Desk

If you’re a business(online or offline) that serves lots of customers every day, you might get torn between the confusing threads of emails for requests and replies. Vista Helpdesk has an all inclusive shared Ticketing Inbox which shows all your tickets in one well-organized desk. You can check which tickets are assigned to whom and pick up any ticket that’s open to serve. And all the replies from your customer and your agent are displayed in one thread so you never get confused about any issue.

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