We have software for businesses, corporation of all types and sizes
can take benefit by using our Program anywhere!
All your support emails can be converted into tickets. Vista helpdesk is your one source to deal with all customer and issue-centric conversations. The replies are shown in threads as to avoid confusion around communication channel.
Our Self-Serve Portal lets your users log tickets, track ticket status and access resources such as FAQs, Knowledgebase and Community Forums. You can even customize the Self-Service Portal to suit your brand.
Easy sign-in capabilities for your customers through Social Media log-in such as Google+, LinkedIn, and Twitter. Get your users onboard with Vista Helpdesk to submit and track tickets using our Social Media Integration.
100% free to sign up as well as No credit card required at sign up. It's free for 30 days.
One shared ticket inbox, know which tickets are open, closed and pending to resolve & to whom it's assigned.
Let your support staff help customers from smartphones or tablets or web browser, allows you to assist customers anytime anywhere.
Never worry about losing your data or downloading huge data for backup as Vista Helpdesk is cloud-synced.
Give your customers a quick overview of the most asked questions and also their solutions.
The all in one guide to get started with Vista Helpdesk is developed just for enabling you to work smoothly.
We are very happy with all the features of vista helpdesk, it's perfect for our business. We receive loads of queries about our products and it became so hard to reply to every support email, so we started using vista helpdesk. The workflow is so easy and well-organized. It's an essential asset to our business online.
"Vista is like a part of our business now, we are really connected with our customers. My support team is all praises for vista helpdesk's ticketing system. As a head of the team, the segmentation of accessibility to our help desk and ticket assigning ability is very useful for me."
"Vista Helpdesk enables me to assist my customers in real time and that too quickly. I have received notes from my customers thanking me for resolving their issues in the shortest time. I have to thank Vista for letting me serve my customers better. The graph and reports feature are my favorite because it lets me track the performance of my tickets."